A Solutions Company Since 2016• 12 Manufacturing Partners• 300+ Active Dealers
937-626-5141 info@homecareproviderservices.us Become a Manufacturer Partner
HomeCare Provider Services 🛒 HCPS Partner 360 Online Portal

HCPS Training & Certification Academy

Build Product Knowledge. Strengthen Your Team. Certify With Confidence.

Self-paced, dealer-focused training on the product lines HCPS represents — built so your staff can explain, fit and sell with confidence, and earn an HCPS certification that shows it.

Start FreeExplore Courses
11modules
17lessons
80%to pass
12 mocertificate

Why the Academy

Training that turns floor staff into confident product specialists

Every course is written for the showroom floor: what the customer is asking, what the product actually does, and how to recommend the right model the first time.

Product education

Accurate, manufacturer-sourced product knowledge — models, positioning systems, sizing, fabrics and options — in short, visual lessons.

Sales confidence

Real customer scenarios and a proven consultation method, so new and experienced staff ask better questions and close with confidence.

Self-paced learning

Lessons work on a phone, tablet or desktop and save progress automatically, so staff can learn between appointments.

Certification

A timed final exam and an HCPS-issued certificate your team can verify online — proof of knowledge for your customers and managers.

Employee development

A clear path for onboarding new hires and keeping experienced staff current as product lines change.

Featured courses

Start with the HCPS Lift Chair Sales & Product Knowledge Certification

Our first certification is live today. More courses for the lines HCPS represents are in development.

Golden Technologies PR519 Cloud lift chair in navy
Available now

HCPS Lift Chair Sales & Product Knowledge Certification

Independent dealer sales training featuring Golden Technologies lift chairs and power recliners.

Everything a dealer needs to recommend and sell Golden Technologies lift chairs with confidence: the current lineup, Comfort Zones and positioning, fitting and weight capacity, fabrics and options, warranty, troubleshooting and the HCPS Model-Size-Fabric-Color consultation.

  • 11 modules · 17 lessons
  • 25-question final exam · 45 minutes
  • 80% to pass
  • HCPS-issued certificate, valid 12 months

Free during launch · No credit card required

Start Free
A smiling man seated in a lightweight power wheelchair at home
Coming soon

Power Mobility Essentials

Scooters and power chairs: matching the product to the customer's daily life, transport and storage.

Golden Technologies PR531 Comforter lift chair raised in the lift position
Coming soon

Showroom & Consultation Skills

Engaging every customer, demonstrating top-down and following up after the sale — for any product line.

Dealership training dashboard

See your whole team's training in one place

Your dealership's Training Manager invites staff, assigns courses and follows progress — without ever seeing another dealership's people.

Enroll employees

Invite staff by email — no passwords to manage. Partner 360 users can open Training straight from the portal.

Assign training

Enroll each person in the courses that fit their role, with an optional due date.

Track progress

Lessons completed, exam passed or not and the number of attempts — at a glance, for every location you manage.

Certification visibility

Certificate numbers, issue and expiry dates, and an early warning when a certificate is about to expire.

How it works

From invitation to certificate in five steps

  1. Access the Academy

    Sign in with a one-time email code, or open Training from HCPS Partner 360.

  2. Enroll employees

    Your Training Manager — or HCPS — invites staff and enrolls them in a course.

  3. Complete training

    Short, visual lessons with practice checks, on any device. Progress saves automatically.

  4. Pass the assessment

    A timed final exam drawn from every module. 80% earns the certification.

  5. Earn the certificate

    An HCPS-issued certificate with a number anyone can verify online, valid for 12 months.

Pricing & eligibility

Free during launch. No credit card required.

Complimentary introductory access — paid enrollment may be introduced in the future.

HCPS network dealers

Freeduring launch

Dealers in the HCPS network enroll their staff in available Academy courses at no charge. Partner 360 users open Training from Partner 360.

Access the Academy

Dealers outside the HCPS network

Freeduring launch

Sign up with your name, company and work email, confirm the emailed code, and start learning. No credit card required.

Start Free

Complimentary introductory access — paid enrollment may be introduced in the future. No payment is taken.

HCPS certificates are issued by Home Care Provider Services. The HCPS Lift Chair Sales & Product Knowledge Certification is independent dealer sales training developed and administered by HCPS; it is not issued, sponsored or endorsed by Golden Technologies.

Ready to train your team?

Start the HCPS Lift Chair Sales & Product Knowledge Certification free during launch — no credit card required — or talk to us about joining the HCPS dealer network.

Start Free Explore Courses Become an HCPS Dealer

Keep exploring the HCPS platform

Dealer Hub Book in-person training, technical support and showroom help. Resource Library Brochures, manuals and price lists for every line HCPS represents. Become a Dealer Join the HCPS dealer network — and your team's training is included.